A.W., London
“Very happy with previous products and service”
“Very happy with previous products and service”
“Great products & service – very helpful if any advice needed. I’m confident I’ll consistently receive a quality item.”
Fantastic online selection, recommended by YouTuber. Friendly advice given over phone, product info gives full dimensions and clear advice.
You supply tooling that other companies make, but the difference is that you have them in stock and give clear information about shipping before checkout.
Just to say, I ordered 1 x T8175B-1/2 yesterday and it arrived as promised today. May I also say this cutter looks everything I expect from Wealden Tools. Well worth what I paid for it, and I have no doubt it will certainly perform as well as it is engineered.
Excellent stuff. You guys run a fantastic company, great products at reasonable prices. I’ve been using your router bits for years now and am always happy with them. Great service too! Keep it up. Kind regards, happy customer.
Chisels are spot on. Job’s a good ‘un.
I just wanted to say “thank you very much” for my order which arrived this morning in rural Aberdeenshire. I am only a hobbyist, but for me the high quality of the router bits together with the very fast service is something I very much appreciate. Thank you for being a ray of sunshine in this crazy world!!
Good morning all at Wealden Tools, just a quick email to thank you all for your exceptional service, not for the first time either.
I ordered some drills from you about 10.30 am Monday and they arrived here in the Black Country next day Tuesday at 9.00 am. Brilliant service once again from Wealden. This service seems to be the norm from your company, well done and thank you all once again. Please show this email to your boss, you all deserve a bonus!!
The router cutter I ordered from you yesterday afternoon arrived this morning. That’s what I call service!
The cheaper one I ordered elsewhere about three weeks ago still has not arrived. I think I know where to go for router cutters in future. Plus, informative website and courteous staff (who bothered to phone me to check that I really wanted the 3/8″ shaft – which I didn’t). Brilliant.
I recommend your company to anyone who needs router cutters etc. What a pleasure it is to deal with people who know what they’re doing and actually seem to care about good customer service.
Thank you so much for all the assistance today, as well as fast processing of our order. We have lots of joinery & woodworking customers come to our sawmill each day, sometimes disgruntled with the poor service and lack of information from some other tooling companies in the UK . When they ask, it’s great to refer them to you at Wealden Tool. Sometimes these things go unsaid.
Just to say that my order arrived today, very pleased to see that
both orders were combined into one parcel. The bits are perfect! Super sharp and really well balanced. My router is very happy. Delighted to have found you guys, will be a returning customer.
Wealden Tools are an amazing company. Used them for centuries!
Why do I buy from Wealden Tools? Forums originally, but then product quality and service bring me back every time!
I have used Wealden Tool Co. on and off for over 30 years. They have been consistent in the quality of their products and the level of service. Prices have always been as good as can be expected for quality tooling.
Great quality at great prices backed up with expert knowledge.
Have used many times before and without exception have always had excellent service and tooling.
Use Wealden to purchase all my router bits – great value and well made. When advice required, a quick phone call and I’ve got my needs fulfilled.
I have just used the 35 mm panel mould cutter recently purchased from yourselves. Just a quick note to say that I am delighted with the results on the drawer fronts just routed. Thanks for the excellent quality bits that you provide.
Why did I buy from Wealden? They actually made the cutters I was in need of, at a price I was willing to pay, without trumpets, bells and whistles, as is often the trend!
I have been buying from you for 35 years and am very pleased with the quality of your products.
Availability of exactly the small rebate bits required for musical instrument making, which I have found difficult to obtain.
I love you! You’re always there for me. Exceptional service. Thank you.
Borrowed one of your router cutters for the first time the other day and was
really impressed with the performance from a used bit.
Just a quick note to thank you for your excellent service with this order.
Searching online I found a reference to your company with a recommendation that your chisels were as good as those offered by competitors at twice the price.
I saw that I had missed the 3.00 deadline for same day dispatch, and was reconciled to having to wait for a few days to be able to progress the project I had been working on. So I was delighted to get an email from you an hour or so later to say that the chisel had been dispatched. And it arrived in the post the next morning.
So in less than 24 hours from realising that I needed a new chisel, I had cut all 16 mortices required for four cupboard doors! I am very pleased with the results. Clean accurate mortices which have made it easy to cut the tenons to fit. And I have already lined up the next project this chisel will be used for.
I have just finished cutting the binding channels on an acoustic guitar that I am building using your small series rabbeting cutters. This is the second guitar that I’ve used these for. Absolutely delighted with the results,
made a tricky job a lot easier. Your prices are pretty good too.
I don’t often do this, but I wanted to take a minute to thank you for the superb router cutters you supply. I wouldn’t be able to make the things I do without them!
My order arrived today, and I want to thank You for your quick service!
First tools have been tested, and I am very satisfied.
Many thanks for great products and superb service.
Have just completed a mock-up softwood window before I make the real thing. To say, cutters arrived quickly and well packaged. Worked a treat, easy to use and cut perfectly. No faults or criticism whatsoever. I’m not a big user, but I will buy more as and when needed from yourselves.
Contacted the Wealden company wishing to buy router bits knowing next to nothing about router bits. The bloke that spoke to me was extremely helpful and patient with my ignorance and guided me through the purchasing process without making me feel like a turnip. My router bits arrived the next day and all I’m left to do is explain to my wife why I needed them. Wealden can’t help me there but in every other sense they were superb. Yours, A. Turnip..!
I had a delivery of a couple of cutters I ordered this week and I couldn’t be happier with them. I’ll be ordering more!
May I ask you to thank your staff that served me for their efficiency and politeness, even though it was a small item.
Just to say many thanks for your technical advice and the prompt
despatch/delivery of my router bit. Brilliant customer service.
Hi, just wanted to say many thanks for how quickly you processed my order the other day. I ordered online and it was with me the next day…first class service well done.
I wanted to say that when ever I call I get friendly advice and your service, pricing and quality is second to none. When ever I get into a conversation with other makers I recommend you. My only regret is that I hadn’t come across your company years ago. Thanks again and keep up the good work.
Just to let you know I think Wealden is one of the best tooling companies I’ve dealt with. From the range of products you stock and from today’s experience I can see the customer service is great too.
Can I just say that as usual you guys gave me great service even tho’ I don’t place large orders. I wish every company I dealt with was so "The Wealden Way". Many thanks.
Very good quality tooling at a reasonable price.
Good price/quality. Satisfied customer.
Good customer feedback and very reasonable prices.
Very clean website, easy to follow and prompt response to questions when mailing.
Excellent range of cutters.
Cheaper than other places and I like the impression I got of your company ethos from the website.
Have heard your router cutters are good.
Fast, efficient service and first class products.
Website means I can buy from home. Good cutters and affordable.
Use you for all my router cutters. Professional.
Found by internet search. Good user reviews.
Previous customer. Best there is.
You have always provided an excellent service and quality bits.
Good information given on products.
Used before. Good service and router cutters.
Easy site to find what you are looking for.
Used you before. You make good quality kit.
Good description of goods.
Still the same quality, value for money and helpful service as I remember from my last order some 20 years or so ago! Please keep up the good work.
Very prompt and good price.
Used your company years ago and always had good service.
Only site where I could find a 15mm boring tool.
There’s still no German equivalent and ordering from you is easy and fast.
Been using you for ages. Excellent in all respects.
Existing customer. You’re quick and helpful.
Website easy to use.
My brother is an ex-cabinetmaker. You come highly recommended.
Ordered Friday pm… arrived Saturday am. Most impressed with the service!!
This has been a truly wonderful site with loads of useful information, very well laid out and everything explained!
Brilliant. Very quick and no postage to pay – what a great service!
May I congratulate you on your outstanding customer service. I had a technical query regarding a small but vital component that I couldn’t source myself. You replied to my emails the same working day that you received them, sourced the part that I needed and despatched it the same day that you received it, and it duly arrived at my home by first class post the following day. The price was also extremely reasonable. In this day and age, customer care of this calibre is quite remarkable.
Just a quick email basically to congratulate you on such a speedy and efficient service and the helpful and polite advice over the phone.
As before, delivery times are second to none and products reasonably priced. An already satisfied customer is satisfied again.
One always has to be a little sceptical about testimonials on websites, but the one I read was absolutely correct.
Just received your rabbeting bit with bearings. It’s for sure excellent price and very fast and cheap shipment and you have everything that we need.
Ordered after lunch on Friday and delivered just after breakfast on Saturday – what kept you??? Brilliant service – thank you very much.
Service from Wealden has been second to none on the tools front and the prices have been exellent.
Only comment I have is "superb service". I am very pleased with both your website and your customer service.
Just a quick thank you for the excellent router cutters you’ve supplied to me. As a new customer (only ordered twice), I’m very impressed with the quality of your cutters, the price and the speed of delivery.
You had exactly what I needed at a good price. No postage was another reason.
Enjoy the knowledgeable, calm telephone advice received on previous occasions.
The website gives excellent viewing detail dimensions.
Thank you for sending my order so quickly. It is a pleasure to deal with a company that provides high quality bits and great service!
Overseas delivery possible and website impressive and efficient.
It is so pleasant in this busy world to find a company who will provide an efficient service.
Extremely pleased with the cutters – manufacturing quality and performance both excellent. All that and at a very fair price too! Your packaging and presentation is first class.
I thought I would write to you to thank you for the service and politeness that you have shown me for a good number of years.
As ever, great service, arrived promptly, job done with time to spare. Nuff said!
My ‘favouritest’ blade shop ever!
Great service, thank you so much. It’s encouraging to deal with a likeminded company dedicated to offering good service these days, despite the pressures we all face.
Good reviews and good response to telephone enquiries.
Service was as good as advertised – I’ll be back for more in the near future.
I am constantly amazed at your service. I called yesterday at 2.45pm to order spindle cutters. I received them this morning at 10.30am (as always). That is one end of the country to the other! The cutters you supply are first rate and I continue to recommend you whenever possible. Credit where it is due.
Building guitars and your cutters have proven to be better than many more expensive ‘big name’ ones.
We have been happy customers of yours for over 10 years because of your quality and speed of service plus very competitive pricing.
My third order, so I like what you’re sellin’.
Many thanks for the great service. My order arrived by post next morning ! I’d almost given up trying to find the particular spec cutter I needed. Lesson learned…. try Wealden first next time ! Good product at a decent price and excellent service. Thanks again.
Just to let you know that my block and cutters arrived today. In excellent condition due to standard of packaging. It is so nice to be able to write and compliment someone on their service. Well done to all staff members, courtesy, attention to detail and very prompt delivery, you guys are winners.
I live in deepest Aberdeenshire and without fail, just like today, the items I order from you always arrive the very next morning. So many other companies struggle with next week delivery! I very quickly found that your router cutters are not only the best quality but also the best value too. I don’t waste my time looking anywhere else. Thank you and your team for the excellent products and service.
You came to me several years ago on a recommendation. In an age where so many companies would rather rely so heavily on internet sales you still find time for polite chit chat on the telephone to the occasional small user like myself. Simple words cannot recommend you enough, still your prices remain competitive and the quality is as good as any I’ve received from anywhere. You provide a good old fashioned service, which is second to none and quite simply outstanding.
On Tuesday I ordered a router cutter, which arrived today, Wednesday. I would like to complement both your service and the gentleman who took my order on the phone. It was an Immense pleasure to be dealt with in such a pleasant and efficient manner. Great service.