MAINLAND excluding Scottish Highlands
For orders over £15.00 in value and up to 2kg in weight, postage is free to U.K. mainland addresses. Orders received by 3.00pm* will be despatched the same day. You will be notified of any items which are not available from stock. Small orders are usually sent first class post, and will be recorded delivery if the value is more than £45.00. All orders over £45.00 in value will need to be signed for. Larger orders will be sent by courier or Royal Mail Special Delivery and will need to be signed for.
Please note: Royal Mail aim to deliver letters and parcels to their destinations the next working day if sent by first class post, but they only consider an item lost 10 working days after the date on which it was due to be delivered. If you need next working day delivery (NB for orders placed on Friday, next working day is Monday), Royal Mail Special Delivery can be arranged for an additional charge which starts at £6.50 for delivery by 1.00pm. This service is generally reliable, though not always. It is NOT guaranteed by Royal Mail.
Courier delivery is available as an option for orders received by 3.00pm* - delivery is next working day by 5.00pm. This service is offered in good faith, but please note this does not always guarantee next day delivery, as things can go wrong with delivery companies! Goods despatched Friday will be delivered on Monday (except Bank Holidays).
Earlier courier deliveries are available for telephoned orders - please ask for details.
* There can be a delay of up to 60 minutes between your placing an order and our receiving it.
Orders placed after 3.00pm Friday will be processed and despatched on the following Monday (excluding Bank Holidays).
If you have received neither goods nor an acknowledgment within 14 days, you should contact us immediately.
OFF SHORE and SCOTTISH HIGHLANDS
Most deliveries to the Scottish Highlands, Northern Ireland and off-shore isles will be sent free of charge by post up to a maximum weight of 2kg. The Royal Mail Special Delivery service is also available, but the delivery times may be longer, up to 3 working days by 5.30pm.
PLEASE NOTE: Large single items, such as sawblades over 260mm diameter or heavy cutter head blocks, will be subject to an additional carriage charge, which the website will calculate.