Delivery
Countries Supplied
Online ordering is for UK only and excludes Northern Ireland. We do NOT supply the Americas (USA, Canada and South America) or Africa.
Europe Delivery including Northern Ireland
Regrettably due to the GPSR we no longer supply countries in the EU and EEA (European Economic Area).
A new requirement for sales to end users has been implemented by the EU and also applied by the UK. This is called GPSR regulation (general product safety regulation) which applies additional requirements on us as a supplier, including labelling and country-specific agent requirements. Although this is an EU regulation, it nevertheless applies to N. Ireland, due to the Windsor Framework agreement considering N. Ireland to be part of the EU area.
Although all the products we sell meet the UK and European safety standards and have all been available on the UK and European markets since well before 13th December 2024, unless we pay for an EU Responsible Agent for every country in Europe and N. Ireland we cannot continue to sell to these countries.
These additional requirements make it uneconomic for us and we are therefore regrettably no longer able to supply you. We apologise to our existing customers, but these changes are out of our hands.
A new requirement for sales to end users has been implemented by the EU and also applied by the UK. This is called GPSR regulation (general product safety regulation) which applies additional requirements on us as a supplier, including labelling and country-specific agent requirements. Although this is an EU regulation, it nevertheless applies to N. Ireland, due to the Windsor Framework agreement considering N. Ireland to be part of the EU area.
Although all the products we sell meet the UK and European safety standards and have all been available on the UK and European markets since well before 13th December 2024, unless we pay for an EU Responsible Agent for every country in Europe and N. Ireland we cannot continue to sell to these countries.
These additional requirements make it uneconomic for us and we are therefore regrettably no longer able to supply you. We apologise to our existing customers, but these changes are out of our hands.
Ordering
To use the on-line 'Shopping Cart', just click on the BUY button and enter the quantity you require. N.B if a product is out of stock, it will state no stock and there will be not be a buy button. This is the most convenient way of ordering from Wealden and is a quick, easy and secure way of getting your order to us.
If you prefer not to give your card details on-line you can also order by telephone. Under no circumstances should you send your credit card details by email. See the Contact Us page for the details.
If you choose to create an account, it will not be visible until we have processed the day's orders and uploaded the website at the end of the working day. For example, if you create an account on a Saturday, it will not be accessible until Monday night.
Please note: during the creation of an account, if you have omitted some details and are sent back, you will have to select “create an account” again and re-enter your information, including password.
We do not collect or hold any credit/debit card details through online transactions.
All payments are processed externally to our site by Worldpay.
If you prefer not to give your card details on-line you can also order by telephone. Under no circumstances should you send your credit card details by email. See the Contact Us page for the details.
If you choose to create an account, it will not be visible until we have processed the day's orders and uploaded the website at the end of the working day. For example, if you create an account on a Saturday, it will not be accessible until Monday night.
Please note: during the creation of an account, if you have omitted some details and are sent back, you will have to select “create an account” again and re-enter your information, including password.
We do not collect or hold any credit/debit card details through online transactions.
All payments are processed externally to our site by Worldpay.
Payment
UK
Payments for on-line orders may be made by credit or debit card as shown above. Orders placed by post or telephone may additionally be paid by cheque (made payable to WEALDEN TOOL COMPANY LIMITED). Prices shown on this website and on our U.K. price list include VAT at the current rate.
Trade accounts, Government, school and local authority orders: please see the Contact Us page.
DELIVERIES OUTSIDE THE UK
Payment for on-line orders may be made by credit or debit card (Visa or Mastercard). We do not accept American Express or Diners.
EXPORT COUNTRIES will be supplied without UK VAT being charged, but please note that you may be charged duty and tax by your Customs depending upon the value of your order.
UK Channel Isles will be supplied without UK VAT being charged.
Payments for on-line orders may be made by credit or debit card as shown above. Orders placed by post or telephone may additionally be paid by cheque (made payable to WEALDEN TOOL COMPANY LIMITED). Prices shown on this website and on our U.K. price list include VAT at the current rate.
Trade accounts, Government, school and local authority orders: please see the Contact Us page.
DELIVERIES OUTSIDE THE UK
Payment for on-line orders may be made by credit or debit card (Visa or Mastercard). We do not accept American Express or Diners.
EXPORT COUNTRIES will be supplied without UK VAT being charged, but please note that you may be charged duty and tax by your Customs depending upon the value of your order.
UK Channel Isles will be supplied without UK VAT being charged.
Postal charge for smaller orders
A postal charge of £4.00 plus VAT will be applied to all orders with a value of less than £70.00 including VAT. This is to help towards the cost of delivery on small orders.
UK Delivery
MAINLAND excluding Northern Ireland, Scottish Highlands & offshore islands
Orders over £70.00 inc. VAT and up to 2kg in weight are sent carriage free to UK mainland addresses and are sent tracked, by courier or Royal Mail Special Delivery, at our discretion. Due to the ever-increasing postal costs, orders under £70 inc VAT will be subject to a £4.80 inc VAT postal charge. Courier delivery can also be selected at the check-out for an additional cost. Orders received by 3.00pm* will be despatched the same day. You will be notified of any items which are not available from stock. Small orders are usually sent first class post. Larger orders will be sent by courier or Royal Mail Special Delivery and will need to be signed for.
Please note: Royal Mail no longer aim to deliver letters and parcels the next working day if sent by first class post and they only consider an item lost 10 working days after the date on which it was due to be delivered. If you need next working day delivery (NB for orders placed on Friday, next working day is Monday), Royal Mail Special Delivery can be arranged for an additional charge which starts at £9.60 for delivery by 4.00pm. This service is generally reliable, though not always. It is NOT guaranteed by Royal Mail.
Tracked courier delivery is available as an option for orders received by 3.00pm* - delivery is 1-2 working days. This service is offered in good faith, but please note this does not always guarantee next day delivery, as things can go wrong with delivery companies! Goods despatched Friday will be delivered on Monday (except Bank Holidays). Earlier courier deliveries may be available for telephoned orders - please ask for details.
* There can be a delay of up to 60 minutes between your placing an order and our receiving it.
Orders placed after 3.00pm Friday will be processed and despatched on the following Monday (excluding Bank Holidays).
If you have received neither goods nor an acknowledgment within 10 days, you should contact us immediately.
SCOTTISH HIGHLANDS & OFFSHORE ISLANDS
Most deliveries to the Scottish Highlands and off-shore islands will be sent free of charge by post up to a maximum weight of 2kg. The Royal Mail Special Delivery service is also available, but the delivery times may be longer, up to 3 working days by 5.30pm.
PLEASE NOTE: Large single items, such as sawblades over 260mm diameter or heavy cutter head blocks will be subject to an additional carriage charge, which the website will calculate.
Orders over £70.00 inc. VAT and up to 2kg in weight are sent carriage free to UK mainland addresses and are sent tracked, by courier or Royal Mail Special Delivery, at our discretion. Due to the ever-increasing postal costs, orders under £70 inc VAT will be subject to a £4.80 inc VAT postal charge. Courier delivery can also be selected at the check-out for an additional cost. Orders received by 3.00pm* will be despatched the same day. You will be notified of any items which are not available from stock. Small orders are usually sent first class post. Larger orders will be sent by courier or Royal Mail Special Delivery and will need to be signed for.
Please note: Royal Mail no longer aim to deliver letters and parcels the next working day if sent by first class post and they only consider an item lost 10 working days after the date on which it was due to be delivered. If you need next working day delivery (NB for orders placed on Friday, next working day is Monday), Royal Mail Special Delivery can be arranged for an additional charge which starts at £9.60 for delivery by 4.00pm. This service is generally reliable, though not always. It is NOT guaranteed by Royal Mail.
Tracked courier delivery is available as an option for orders received by 3.00pm* - delivery is 1-2 working days. This service is offered in good faith, but please note this does not always guarantee next day delivery, as things can go wrong with delivery companies! Goods despatched Friday will be delivered on Monday (except Bank Holidays). Earlier courier deliveries may be available for telephoned orders - please ask for details.
* There can be a delay of up to 60 minutes between your placing an order and our receiving it.
Orders placed after 3.00pm Friday will be processed and despatched on the following Monday (excluding Bank Holidays).
If you have received neither goods nor an acknowledgment within 10 days, you should contact us immediately.
SCOTTISH HIGHLANDS & OFFSHORE ISLANDS
Most deliveries to the Scottish Highlands and off-shore islands will be sent free of charge by post up to a maximum weight of 2kg. The Royal Mail Special Delivery service is also available, but the delivery times may be longer, up to 3 working days by 5.30pm.
PLEASE NOTE: Large single items, such as sawblades over 260mm diameter or heavy cutter head blocks will be subject to an additional carriage charge, which the website will calculate.
General
Wealden Tool Company Limited reserves the right to alter without notice the specification or prices of any products described on this website. Every effort is made to ensure the accuracy of information contained on this site. Any errors which affect function or performance will be advised at time of ordering. E & OE.
